Providing support during the COVID-19 pandemic – Insurance Blog

The global pandemic has undoubtedly affected our lives in many ways. While health concerns come first, financial stability is a close second. In these uncertain times, it is crucial to stay informed and connected with trusted sources. That’s why we reached out to Quentin Phillips, senior director of business development at Notre Dame Federal Credit Union, to shed light on what’s going on and offer advice to the community.

Notre Dame Federal Credit Union
Notre Dame Federal Credit Union

Access your funds and investments

Amid the COVID-19 outbreak, Notre Dame Federal Credit Union wants to assure its members that banking services remain accessible. The credit union has extended its hours and some branches are offering drive-thru services using interactive teller machines (ITMs). Online banking is also available, providing a convenient way to manage your funds and make payments. Additionally, shared branches are an option for members who reside outside of their local area but still want to access their funds.

To ensure peace of mind and uninterrupted financial services, we encourage everyone to contact their financial institution and inquire about available banking options. Establishing and maintaining a strong relationship with your current financial institution is essential. Notre Dame Federal Credit Union welcomes calls and emails from its members to address any concerns and provide support during these difficult times.

Face-to-face interactions for additional support

Despite limitations imposed by the pandemic, Notre Dame Federal Credit Union continues to offer face-to-face interactions through its drive-thrus and ITMs. Longer hours provide members with increased accessibility to speak directly with bankers and tellers. This personal touch is invaluable, especially for those seeking reassurance and guidance during uncertain times.

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Aid and financial assistance

Recognizing the financial challenges faced by those impacted by layoffs and furloughs, Notre Dame Federal Credit Union is offering several measures to ease the burden. The credit union offers an “auto-pay skip” option, allowing members to defer their loan payments for up to 90 days. Auto loan refinancing is also available with the option to delay payments for the same period. These initiatives aim to ease financial pressure and provide temporary relief.

Additionally, Notre Dame Federal Credit Union offers a Care Loan program specifically designed for those who have been laid off or are currently unemployed. By conducting a thorough financial review, the credit union can determine the best solution to help its members through this difficult time.

A message of unity and support

During these unprecedented times, it is crucial to prioritize the safety and well-being of ourselves and our loved ones. Notre Dame Federal Credit Union urges everyone to take care and stay connected. If you have any financial concerns or questions, do not hesitate to contact their dedicated representatives. They are ready to help you and provide you with the guidance you need to overcome these challenges together.

Remember, we are here for you. Stay safe, take care of your family and rest assured that Notre Dame Federal Credit Union is committed to taking care of your financial well-being.


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Notre Dame Federal Credit Union: Providing support during the COVID-19 pandemic